PODS Ranks No. 2 on Newsweek's America's Best Customer Service 2024 List!

PODS has achieved a remarkable milestone by securing the second spot on Newsweek's prestigious America's Best Customer Service 2024 list in the Moving Services category. This recognition reflects input from more than 30,000 U.S. customers who have made purchases, used services, or gathered information about products or services in the past three years.

PODS scored highly across the board in a highly competitive field that includes traditional household goods movers, truck rental providers, and companies offering containerized moving solutions. The last time PODS made this esteemed list was in 2019, making this year's recognition even more significant.

Notably, all companies on this year’s list weren’t ranked in 2023 except for U-Haul. It moved from second to third place. PODS is the highest-ranking portable moving and storage container provider.

Newsweek's rankings are based on two critical components: the likelihood of recommendation, which accounts for 50% of the final score, and five evaluation criteria that also contribute to the remaining 50% of the final score:

• Quality of Communication
• Professional Competence
• Range of Services
• Customer Focus
• Accessibility
  

We believe the positive sentiment leading to this remarkable ranking is likely a result of PODS’ increased advertising throughout the year. This increased visibility has not only raised awareness of the brand but has also reinforced the message of excellence in customer service that is at the core of the PODS experience. As a leader in the portable moving and storage industry, we continue to set the standard, reaffirming our position as a trusted partner for individuals and businesses seeking reliable and top-quality moving and storage solutions.

Thank you for your outstanding efforts in making this recognition possible!