To create or modify an Egencia account, please reach out to PODS Travel at podstravel@pods.com

If you are in the field, please include the following information for profile creation:

• Full Name (as displayed on government ID)
• Date of Birth 
• Cellphone Number
• Personal E-Mail Address

The best way to receive immediate help with a trip or future trip is by using Egencia’s 24-hour travel agent chat system. You can also call Egencia directly at (312) 741-6713.

For general questions about your Egencia account, you may also contact PODS Travel at podstravel@pods.com

Unfortunately, Egencia is only for business-related travel and should not be used to reserve personal travel for yourself or your family.

Three main resources that can help you familiarize yourself with the Egencia platform:

• Navigating the site
• Monthly Egencia-hosted trainings & recordings for both travelers and arrangers
• Pre-recorded tutorial videos

If you would like to see a specific tutorial created, email PODS Travel at podstravel@pods.com

• Download the Egencia App
• Check the Egencia Travel Advisor for travel updates
• Sync your trip to your Outlook calendar
• Make sure you're registered for all corporate travel points programs